Mini O
Simple but Powerful
ezGuard
Wall-Mounted Wi-Fi Camera

Support

Choose the problems that you have encountered.

Where to download EZVIZ APP?

1. For iPhone, go to ‘APP store’. Search “EZVIZ” app. Download the app.

2. For Android mobile phones, go to Google ‘Play Store’. Search for “EZVIZ” app. Download the app.

How to add device via S/N?

1. Login the ezviz account which you have registered.

2. Press the “+” sign at top right corner in “Home” page to get to the device addition page

3. Scan the QR code at the bottom of the device or manually input the serial number of the device.

How to set camera to 24/7 recording?

Download the PC application, “EZVIZ Studio”. Login into the account, Go to device advanced settings, Click “Event-Schedule-Recording Schedule” and choose all-day recording template.

How to visit the “Advanced Setting” of Ezviz Studio?

1. Go to the root directory of Ezviz Studio in your PC and find the folder named “config”.

2. Copy the file named “AppConfig.ini” in the folder of “config” to desktop. Open “AppConfig.ini” in desktop

3. Add the following command which highlighted in yellow in “AppConfig.ini” and save before exiting.

[LocalOperation]

Show=1

4. Copy the “AppConfig.ini” file in desktop to folder of “config” and overlay the old one. Refresh the device page in Ezviz Studio or reopen the Studio, then you will see the “Advanced”.

5. If you want to hide the “Advanced” setting, please change the command “Show=1” to “Show=0”, then reopen the EZVIZ studio.

How to Share your Device with Friends and Family

Sharing can be done in two different methods:

  1. The same device can be viewed using the same login credentials, this means when you give your friend, family member your username and password you can actually view the same device in that account at the same time.
  2. The second method is by sharing your device with your friend.  This means you can give your friends and family privileges to view your device without owning the device. (Your friend will need to open an free EZVIZ Cloud account)

This second method can be achieved using our advanced setup platform from the Web Portal. Follow the steps below to share your device:

1. Log into your EZVIZ account from the web by visiting our website (click on the link below)

www.ezvizlife.com

2. Click on EZVIZ Cloud sign-in link found on the horizontal navigational menu

3. Sign into your account by entering your username and password

4. On the top right corner of the page click on System Management

5. Click on the friend Management Tab on the left corner of the screen and click on Add Friends

6. Enter your friend’s email associated with EZVIZ account, a brief remark and assign the device that you will like to allow that user to view

(Note – You can only share your video with a friend that has an EZVIZ account). Live view is enabled by default, but you can choose to allow the user view the playback and receive alarm notification messages.

7. Once you finish assigning the device and granting the privileges, scroll to the bottom and click on the save icon

Enjoy sharing!

How to visit the “Advanced Setting” of Ezviz Studio?

1. Go to the root directory of Ezviz Studio in your PC and find the folder named “config”.

2. Copy the file named “AppConfig.ini” in the folder of “config” to desktop. Open “AppConfig.ini” in desktop

3. Add the following command which highlighted in yellow in “AppConfig.ini” and save before exiting.

[LocalOperation]

Show=1

4. Copy the “AppConfig.ini” file in desktop to folder of “config” and overlay the old one. Refresh the device page in Ezviz Studio or reopen the Studio, then you will see the “Advanced”.

5. If you want to hide the “Advanced” setting, please change the command “Show=1” to “Show=0”, then reopen the EZVIZ studio.

How many mobile clients can access to a same camera?

How many mobile clients can access to a same camera? (With the same account)

4 clients.

How to delete device from the account?

Login into your account in mobile app, go to device settings page, click “More” at the top right corner.

Download Center

EZVIZ connects lives through easily accessible wireless cameras, action cams, surveillance kits, and home automation tools.

c5263ba2bf382463dd8e7604fa1d0921-1

Quick Start Guide

including APEC and EU

74a502343ec2f4693e8541c904d4903a

Upgrade Pack

for S2 Action Camera

9cfccb707a8ae74ff2bb29c6af46249f

Upgrade Pack

for S1C Action Camera

19349aefd6ea82b97fe9a6745ceef22f

Upgrade Pack

for S5 Action Camera

5c59207fce850164aa26a177e7cd5fd7

Upgrade Pack

for S5Plus Action Camera

ba527fce21df5907c3f8dd15d93fede5

PC Studio Software

for Windows

543c819615530fecb56e64c4719db122-1

Video Plugin

for Windows

d6a50706e07a5cb2c6d2d596feda62c7

Video Plugin

for Mac OSX

Start typing and press Enter to search